Privacy Notice

7 min read Updated:

 

Version 1.0 - Effective Date: 12 March 2025

At The Interlude Café, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Notice explains how we collect, use, and protect your personal data when you use our website. 

We understand that by using our site, you place a great deal of trust in us by giving us access to elements of your personal data. We work hard to meet the high expectations you have of us in this regard.

We have tried to be as transparent as possible about the personal information we collect when you use our website and how we handle it. We've minimized legal jargon and avoided excessive amounts of legalese. If we haven't got it right, please let us know—these documents are here to work for you.

Who Are We?

Our website, interludecafe.com is owned and operated by Midlennial Ventures Ltd (Trading as The Interlude Café), a company registered in England and Wales with company number 15913892 and registered address at: 

Chiltern House
45 Station Rd.
Henley on Thames
Oxfordshire RG9 1AT
United Kingdom

Midlennial Ventures Ltd acts as a data controller with respect to the personal information that we process about you. We are registered with the Information Commissioner's Office (ICO) under registration certificate number ZB821369.

You can check our Data Protection Public Register registration by visiting the ICO Website. 

If you have any questions about what's in this policy, you can email us at hello@theinterludecafe.com or write to us at our registered address.

What Personal Data Do We Collect?

Information You Submit Through Our Website, App, and Emails

  • Account Details: When you create a membership account, you provide details such as your name, title, email address, postal address, telephone number, mobile number, and profile picture.
  • Orders: When you order a product or service through our website, we collect information relevant to the purchase and delivery of the product or service to you.
  • Preferences: Information you provide about your interests, preferences, and the content you engage with.
  • Professional Information: If you submit professional details, such as job title, company name, professional credentials, and professional contact details.
  • Inquiries and Feedback: Data relating to feedback, survey responses, posts and materials uploaded, reviews of content, and details of inquiries submitted.
  • Interests: Based on the checkboxes or bookmarks/shortlists you select on the website or app.

Information Through Your Activity on Our Website, App, and Emails

  • Behavioral Data: How you use our website and app, including pages visited, articles read, time spent on the site, and interactions with content.
  • Technical Data: Information about your computer or mobile device, such as IP address, browser type and version, operating system, device type, MAC address, time zone settings, and login data.
  • Communication Data: How you interact with emails you receive from us, including opening emails and clicking on embedded links.

Information from Social Networks or Online Accounts

  • Information from any accounts you share with us or when you interact with our content on social media platforms is subject to your privacy settings on those platforms.

  • We use cookies and similar technologies to collect data about your browsing actions and patterns. For more information, please read our Cookie Policy.

Embedded Content from Other Providers

  • Articles on our website may include embedded content (e.g., videos, images, articles) from other websites. This behaves in the same way as if you visited the other website, which may collect data about you, use cookies, and monitor your interaction with that content.

Technical Data from Third Parties

  • Analytics providers such as Google Analytics and others based outside the EU.
  • Advertising networks based inside or outside the EU.
  • Search information providers based inside or outside the EU.

Sensitive Personal Information

We try to avoid processing 'sensitive' information, which includes details like your ethnic background, political opinions, religious beliefs, trade union membership, health data, or biometric data. We prefer that you don't supply us with this data. We will ask for your explicit consent if such data is necessary for a specific purpose.

How Do We Use This Information?

We use your personal information for various purposes and under several lawful bases:

Legitimate Interests

We use personal data for reasons that are in our and/or your interests and do not override your privacy rights. Specifically, we use your data to: 

  • Manage Your Membership Account: To provide access to our website and services.
  • Keep Your Personal Information Up to Date: To ensure that the data we hold about you is accurate.
  • Communicate with You: To send you personalized, relevant material such as articles, newsletters, competitions, surveys, deals, and other information related to our services via email and other direct communication channels you have opted into.
  • Inform Marketing and Advertising: To display targeted products, deals, and services that might interest you on our website and in our communications.
  • Improve Our Services: To analyze, monitor, and improve the services we provide to enhance your experience.
  • Geo-Location Services: If you allow permission, we may use geo-location to guide you to relevant content or opportunities in your vicinity.

With your consent, we may: 

  • Send Marketing Communications: Including newsletters, offers, and promotions via email, push notifications, or other channels.
  • Share Your Data with Partners: If you have opted into services provided by our partners, such as insurance or financial services, we will collect the necessary personal data for the partner to provide you with the service.

You can withdraw your consent at any time by updating your preferences in your account settings or by contacting us at hello@theinterludecafe.com.

Contract

We process your personal data when it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into a contract.

We may process your personal data to comply with legal obligations, such as record-keeping requirements or responding to lawful requests from authorities.

Who We Share Your Data With

We will never sell your personal data to third parties for their own marketing purposes. We may share your information with selected third parties, including:

  • Our Employees and Contractors: Who need the information to perform their duties.
  • Business Partners, Suppliers, and Sub-Contractors: Necessary for delivering our services.
  • Advertisers and Advertising Networks: That require the data to select and serve relevant adverts to you and others.
  • Analytics and Search Engine Providers: That assist us in improving and optimizing our website.
  • Service Providers: Such as email service providers, hosting providers, and customer support tools.
  • Regulatory and Legal Authorities: If we are under a duty to disclose or share your personal data to comply with any legal obligation.

We ensure that anyone acting on our behalf only uses your personal information in line with our instructions and keeps the data secure.

Where We Store Your Data

Most of the information you provide is stored on our secure servers within the UK, EU, and the United States through our main hosting and service providers, such as Amazon Web Services and Google Cloud.

Some of your information may also be stored by:

  • Email and Communication Platforms: Such as MailChimp, SendGrid, or others.
  • Analytics Providers: Such as Google Analytics.
  • Advertising Partners: Who may receive limited demographic and device data to display relevant ads.
  • Payment Processors: If you purchase services or memberships, data relating to your purchase may be stored by payment processors like Stripe.

Where a supplier processes your data outside the UK and the EEA, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses, to protect your data.

How Long We Retain Your Data

We will retain your personal data for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements. Generally, we retain your data for as long as you have an account with us. After you close your account, we may keep personal information for a further year unless a longer retention period is required by law.

Your Rights

You have several rights regarding your personal data under data protection laws:

  • Right to Be Informed: About how we collect and use your personal data.
  • Right of Access: To request access to the personal data we hold about you.
  • Right to Rectification: To have inaccurate or incomplete personal data corrected.
  • Right to Erasure: To request the deletion of your personal data under certain circumstances.
  • Right to Restrict Processing: To request that we limit how we use your personal data under certain circumstances.
  • Right to Data Portability: To receive your personal data in a structured, commonly used, and machine-readable format.
  • Right to Object: To the processing of your personal data where we rely on legitimate interests.
  • Rights Related to Automated Decision-Making: Including profiling, to request human intervention or challenge decisions.

To exercise any of these rights, please email hello@theinterludecafe.com. We will respond to your request within one month.

Keeping Your Information Up to Date

We strive to ensure that your personal data is accurate and up to date. Please help us by notifying us of any changes to your personal data by updating your details in your account or by emailing us at hello@interludecafe.com.

How to Delete All of Your Personal Information

If you would like to request that all of your personal data be deleted, please contact us by emailing hello@theinterludecafe.com with the subject "Data Deletion Request," and we will process your request within one month.

How to Make a Complaint About Our Use of Your Data

If you have a complaint, please contact us by emailing hello@interludecafe.com, and we'll do our best to resolve the issue and ensure it doesn't happen again.

If you're not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO). You can do this via the ICO website or by writing to:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
United Kingdom

Other Websites

Our website may contain links to other websites, advertisers, and affiliates. If you follow a link to any of these websites, please note that they have their own privacy policies, and we cannot accept responsibility or liability for their use of your personal data. We strongly suggest you check their privacy policies before providing any personal data.

Further Information

We are required to employ appropriate technical and organizational security measures to protect your personal information from any loss, destruction, damage, or unlawful disclosure. However, please remember that no transmission over the internet can ever be guaranteed as 100% secure, but we do our best to ensure the security of your data.

Changes to This Notice

We may make changes to this Privacy Notice if there is a change in the nature of our business or to reflect the latest recommendations and best practices in data protection.

If we make any changes, we will update the Privacy Notice on this page so that you can always see how we use and handle your personal information. If we make a substantive change, we will notify you by email and let you know what the major changes are.

Contact Us

If you have any questions about our Privacy Notice or the personal information we hold about you, please contact us at:

Email: hello@interludecafe.com

Address:
Midlennial Ventures Ltd (Trading as The Interlude Café)
Chiltern House
45 Station Rd.
Henley on Thames
Oxfordshire RG9 1AT
United Kingdom 

We're always happy to hear from you.