Customer Terms and Conditions of Use

4 min read Updated:

Version 1.0 - Effective Date: March 12, 2025

These terms and conditions ("Terms") set out the legal framework governing your use of the products and services offered by The Interlude Café, operated by Midlennial Ventures Ltd ("we," "us," or "our"). By accessing our website, purchasing our products, or engaging with our services, you agree to be bound by these Terms. 

Please read them carefully. If you do not agree with any part of these Terms, you must not use our services or website.

1. Definitions

In these Terms:

  • "Services": All products, courses, workshops, events, subscriptions, and digital content we offer, whether free or paid.
  • "Digital Content": Downloadable or streamable materials, such as e-books, videos, guides, or articles.
  • "Events": Workshops, courses, or live sessions, either in-person or online.
  • "Customer": You, the individual or entity using our services.
  • "Website": The website operated by us at www.interludecafe.com.
  • "Agreement": The binding contract formed between you and us when you accept these Terms and Conditions. 

2. About Us

2.1. Who we are

Midlennial Ventures Ltd is a company registered in England and Wales under company number 15913892. Our registered office is at Chiltern House, 45 Station Rd, Henley-on-Thames, Oxfordshire RG9 1AT, United Kingdom.

2.2. Contact

For any inquiries or support, you can reach us at: hello@theinterludecafe.com

2.3. Exclusions

We are not a regulated entity and do not provide professional legal, financial, medical, or tax advice. The content we offer is intended for general information and inspiration.

3. Use of Our Services

3.1. By accessing our services, you confirm that:

  • You are at least 18 years old.
  • You will use the services for lawful purposes only.
  • You will provide accurate and truthful information when registering or purchasing.

3.2. We reserve the right to:

  • Deny access to our services if we reasonably suspect misuse, fraud, or a breach of these Terms.
  • Suspend or terminate your account for any violation of these Terms.

3.3. Confidentiality:

You are responsible for maintaining the confidentiality of your account credentials. We are not liable for any unauthorized use of your account resulting from your failure to protect this information.

4. Orders, Pricing, and Payments

4.1. Placing orders:

  • Orders for services or digital content can be placed via our website.
  • All orders are subject to our acceptance, and we reserve the right to decline any order at our discretion.
  • Upon acceptance, you will receive an email confirmation detailing your purchase, including the price, order number, and relevant terms of the service or digital content purchased.

4.2. Pricing:

  • Unless stated otherwise, all prices are listed in GBP (£) and include VAT where applicable.
  • Prices are subject to change; however, any changes will not affect accepted orders.
  • For international customers, prices may vary based on currency exchange rates or additional local taxes, duties, or fees, which are the customer’s responsibility.

4.3. Payment:

  • Full payment is required at the time of purchase unless otherwise specified in the terms for a specific product or service.
  • Accepted Payment Methods:
    • Credit or Debit Cards: Visa, Mastercard, American Express, and other major providers.
    • PayPal: Secure payment processing for online transactions.
    • Bank Transfers: Available for certain services upon request (details provided at checkout or via invoice).
    • Digital Wallets: Apple Pay and Google Pay (if supported).
  • Payments must be made in $US ($), and customers are responsible for ensuring payment details provided are accurate.
  • For recurring payments (e.g., subscriptions), you authorize The Interlude Café to charge the selected payment method at the agreed intervals until canceled.

4.4. Discounts and promotions:

  • Discounts, promotional offers, or coupon codes are subject to the terms outlined in the respective promotion.
  • Discounts cannot be applied retroactively to orders that have already been placed.
  • Promotions may have expiration dates or limited availability, and we reserve the right to withdraw or change any promotion without prior notice.

5. Delivery of Digital Content and Services

5.1. Digital content:

  • Digital content will be made available for download or access immediately upon payment unless specified otherwise.
  • It is your responsibility to ensure that you have the necessary hardware, software, and internet connection to access digital content.

5.2. Events and workshops:

  • Details of events, including dates, times, and locations, will be provided at the time of booking.
  • We reserve the right to reschedule or cancel events due to unforeseen circumstances. In such cases, we will offer alternative dates or a refund.

5.3. Subscriptions:

  • If you subscribe to our services, your subscription will automatically renew unless canceled at least seven (7) days before the renewal date. 

6. Cancellations and Refunds

6.1. Digital content:

  • Refunds are not available for digital content once it has been downloaded or accessed.

6.2. Workshops and events:

  • Cancellations made at least 14 days before the event date will receive a full refund.
  • Cancellations made less than 14 days before the event date are non-refundable, except in exceptional circumstances at our discretion. 

6.3. Subscriptions:

  • You may cancel your subscription at any time, but no refunds will be issued for partial subscription periods.

6.4. Our right to cancel:

  • We reserve the right to cancel your order or subscription if payment is not received, if the service is unavailable, or if you breach these Terms.

7. Intellectual Property

7.1. General protections:

All content provided by us, including articles, videos, courses, and branding materials, is protected by copyright, trademarks, and other intellectual property laws.

7.2. You may:

  • View and print content for personal, non-commercial use.
  • Share links to our content, provided proper attribution is given.

7.3. You may not:

  • Copy, reproduce, modify, or distribute our content without explicit written permission.
  • Use our content for commercial purposes without a license agreement.

8. Disclaimer and Limitation of Liability

8.1. Information only

The content and services provided are for general informational purposes and do not constitute professional advice. 

8.2. Accuracy

We make no guarantees about the accuracy, completeness, or reliability of our content or services.

8.3. Liability limitations:

  • Our total liability to you for any claim related to these Terms is limited to the amount paid by you for the relevant service.
  • We are not liable for indirect, incidental, or consequential damages, including loss of profits or data.

8.4. Limitations:

Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under applicable law.

9. Data Protection and Privacy

 

9.1. Your personal information:

Your personal information will be processed in accordance with our Privacy Policy.

By using our services, you consent to collecting, storing, and using your personal data for the purposes outlined in our Privacy Policy.

10. Changes to These Terms

10.1. Amendments

We reserve the right to amend these Terms at any time. Changes will be effective immediately upon posting on our website.

10.2. Deemed acceptance

If you continue to use our services after changes are made, you will be deemed to have accepted the updated Terms.

11. Governing Law and Dispute Resolution

11.1. Jurisdiction:

The laws of England and Wales govern these Terms. 

11.2. Dispute resolution:

Any disputes will be resolved in the courts of England and Wales.

12. Contact Us

If you have any questions or concerns about these Terms, please contact us at hello@interludecafe.com